Pelotonia is a grassroots bike tour with one goal: to end cancer
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Donate FAQ

Below are answers to some of the most frequently asked questions about Pelotonia. For additional questions, contact us at

Donation Questions

How do I make a donation?

Most of our donors give online via credit card or by mailing a check. To mail a check, please complete our online donation form and select “check” under “payment options.” This will create a pledge in our system. After clicking “submit,” please print the invoice screen that appears (or your confirmation email) and mail this, along with your check made out to Pelotonia, to our processing facility at:

Columbus, Ohio 43260-3454

For UPS/FedEX mailings please ship to:

Attn: L-3454 (GW2W10)
7 Easton Oval
Columbus, OH 43219

Is my donation tax-deductible?

Yes! Pelotonia is a registered 501(c)(3) organization and all donations are 100% tax deductible, unless the donor received goods and/or services in exchange for all or a portion of his/her donation, (e.g. through an auction). All credit card donors will receive a tax receipt immediately via email, and donors who give via check or other methods will receive tax receipts via regular mail.

For foreign donors, please refer to your local tax laws to determine if your donation to Pelotonia is tax deductible.

Can I give through a Donor-Advised Fund?

Yes! Please ask the administrator of your fund to issue a check payable to The Ohio State University Foundation (Federal Tax-ID 31-1145986). A note of instruction should be included providing the fund designation (Pelotonia Fund for Cancer – 313084) and the name of the rider or peloton you wish to support.

The check should be mailed to:

The Ohio State University Foundation

Attn: Gift Processing
1480 W Lane Ave
Columbus, OH 43221

Can I make a stock donation or wire transfer?

Pelotonia accepts both gifts of stock and wire transfers. Please contact for the appropriate donation form and to be connected to a member of our team.

Matching Gifts

What is a matching gift, and am I eligible for one?

Many employers match the charitable contributions of their employees. This is a great way to further support the participant that you have already donated to. To determine if your employer accepts matching gifts and begin the submission process, please click here and search for your employer in the HEP database. Additional questions can be directed to

How do I submit a request for my gift to be matched?

Please click here to search for your employer and their matching gift instructions in the HEP database. We are fortunate to have The Ohio State University Foundation’s assistance in processing our matching gift requests – and as such, you will not find Pelotonia listed as an entity to which a matching gift may be directed. Instead, you must direct the matching gift to The Ohio State University Foundation using either of the addresses below:

The Ohio State University Foundation
PO Box 710811
Columbus, Ohio 43271-0811

The Ohio State University Foundation
Attn: Matching Gifts
1480 W. Lane Avenue
Columbus, Ohio 43221
Phone: 614-292-2141
Tax ID: 31-1145986

How long will it take for a matching gift to be processed?

The matching gift submission, verification, disbursement and receipt process can take quite some time and varies by company. Some companies will approve and pay out a matching gift request as quick as six weeks after the submission date, and other may take up to a year. It is important for you to familiarize yourself with your company’s matching gift policy and procedures so that you understand when Pelotonia is likely to receive the funds, as this can affect the fundraising commitment of the participant you are supporting.

When does my matching gift need to be received by Pelotonia in order to count toward a participant’s fundraising commitment?

Your matching gift funds must be received by Pelotonia by Friday, October 4, 2019 in order to count toward a participant’s fundraising commitment.

Participant Questions

What should I do if a donor gives me a check or cash?

We encourage you, if possible, to bring cash donations to our office. Please mail check donations to our processing facility:

Columbus, Ohio 43260-3454

Be sure to include your rider ID and name on the memo line or attached paperwork, so that we may apply the donation to your fundraising. If the donor of the check accidentally wrote the check out to your name, please write “Pay to the order of Pelotonia” in the endorsement area on the back of the check along with your signature.

How can I see my list of donors?

To look up your current and previous years’ donors, log in to your profile at using your email address and password. Scroll down to the bottom of your profile page and expand the section for the desired year’s “donations received.”

Why doesn’t my public participant page show all of my pledged donations?

A pledged donation is not actual cash received – so the money will not display publicly in the funds raised section of your rider page until the donation is received by Pelotonia. However, you can access a list of all pledges in your donor list, within your user profile. To see which pledged donations have not yet been received by the Pelotonia office, log in to your profile page to view your donor list. Pledged donations which have not yet been received will show a red “NO” in the column title ‘Paid.’

Can you help me remind my donors to send in their pledges?

We suggest that you first try to follow up with the donor on your own (sample language can be located in your Fundraising Toolkit via email, phone call, text or letter. You may also reach out to for one-on-one assistance following up with your pledged donors.

Can you help me change the recognition name of a donation that appears on my page?

Sure! Just email us at and include the following information: rider name, donor name, date of the donation and desired recognition name.

Other Questions

Can I link my Kroger Community Rewards to Pelotonia?

Yes! If you designate Pelotonia on your Kroger Community Rewards profile, a portion of what you spend at Kroger can be donated to Pelotonia at set intervals throughout the year. If you are interested in having your Community Rewards allocated to a participant, you will need to take the following steps on a quarterly basis.

Log into your Kroger profile and click on community rewards on the left-hand side. In the bottom-right corner, you will see the total of Community Rewards that you accumulated the previous quarter. Print this page (please make sure a date stamp prints on the page), write the rider ID you would like the funds allocated to, and mail the print-out to the Pelotonia office at 450 W Broad Street, Columbus, OH 43215.

Below is the Community Rewards quarter schedule for your reference:

Quarter 1: Feb 1 – April 30: Statements and Donations sent by May 31
Quarter 2: May 1 – July 31: Statements and Donations sent by August 31
Quarter 3: Aug 1 – October 31: Statements and Donations sent by November 30
Quarter 4: November 1 – January 31: Statements and Donations sent by February 28

Facebook Fundraisers FAQ

Would you recommend hosting a Facebook fundraiser?

We recommend linking directly to your Pelotonia account on Facebook vs. hosting a Facebook fundraiser. This ensures that you receive your donation immediately to your Rider profile and that your donor receives a tax receipt directly from Pelotonia.

What do I need to do after setting up a fundraiser?

Once your Facebook fundraiser has ended, please email with a list of the donor’s names and the amounts they raised.

After your fundraiser ends, Facebook will provide Pelotonia with a report with different fundraisers held. The information we receive always includes the amount and the donor name, but sometimes doesn’t tell us the “host” of the fundraiser. Your emailed report will ensure we can track donations to your fundraiser quickly and easily.

Will Pelotonia issue a tax receipt from my Facebook fundraiser?

No. Pelotonia doesn’t actually receive the donor’s information from Facebook.  Facebook, however, sends donation receipts to those who donate through a Facebook fundraiser.  Please consult with your tax advisor on these donations.

If I’m not a Rider and want to create a fundraiser and direct the funds to a Rider, can I do that?

Yes, you would need to contact us with your fundraising information, donors and amounts. Please see the question: What do I need to do after setting up a fundraiser?

When will funds arrive to my Pelotonia account after I’ve hosted a fundraiser?

Please give yourself a month from the end of your Facebook fundraiser to see your funds in your account.  Pelotonia Facebook fundraisers need to be completed by 8.31.19 to ensure they hit this year’s fundraising deadline of 10.4.19.

Are there fees associated with Facebook Fundraisers?

There are no fees associated with Facebook fundraisers.