Pelotonia is a grassroots bike tour with one goal: to end cancer
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FAQ

Below are answers to some of the most frequently asked questions about Pelotonia. For additional questions, contact us at pelotonia@pelotonia.org.

General Questions

When is Pelotonia weekend?

Pelotonia weekend is August 8-10, 2014. Please view the schedule below for the weekend breakdown.

Friday, August 8th: Opening Ceremony

Saturday, August 9th: Ride begins for all routes (25, 50, 75, 100, 155, and 180)

Sunday, August 10th: Ride continues for 155 and 180-mile routes.

I want to ride. Are there fundraising requirements?

Yes, there is a fundraising minimum commitment for each route. They are:

Columbus to Pickerington – I commit to raise $1,200 for Cancer Research

  • (approximately 25 miles, 1-day ride)

Columbus to New Albany – I commit to raise $1,250 for Cancer Research

  • (approximately 50 miles, 1-day ride)

Pickerington to Gambier – I commit to raise $1,800 for Cancer Research

  • (approximately 75 miles, 1-day ride)

Columbus to Gambier – I commit to raise $1,800 for Cancer Research

  • (approximately 100 miles, 1-day ride)

Pickerington to Gambier and back  – I commit to raise $2,200 for Cancer Research

  • (approximately 155 miles, 2-day ride)

Columbus to Gambier and back- I commit to raise $2,200 for Cancer Research

  • (approximately 180 miles, 2-day ride)

What is a Virtual Rider?

Virtual Riders are individuals who choose to participate in Pelotonia by only fundraising instead of riding or volunteering.

There are no fundraising minimums for Virtual Riders, and Pelotonia does not retain your credit card information, but you must make a donation of at least $10 to register as a Virtual Rider.

How much is the registration fee for riders?

Until Tuesday, July 8th, 2014 at 11:59 p.m., the registration fee is $100. Starting July 9th, 2014 the registration fee increases to $150.

Why do we ask for your credit card?

Each Rider must pay a non-refundable registration fee that does not count toward his or her minimum fundraising commitment. This is charged to your card when you register.

Your card information must remain on file in case you do not reach your fundraising minimum by the fundraising deadline. After the fundraising deadline, your card will be charged for the remainder of your commitment, if any.

Can I withdraw from the event?

You can cancel your participation as a Rider in Pelotonia up to but not later than 11:59 p.m. on Tuesday, July 8, 2014. For more information, please see the Fundraising and Participation Agreement, which can be located on the Rider registration page or on your Rider profile page under “Rider Agreements”. To validly cancel your participation as a Rider, you must change your status on your Pelotonia profile under “Manage My Registration: Edit Route or Registration Type” before the deadline.

Remember, all Riders have until October 10, 2014 to reach their minimum fundraising commitments. If you have questions, please contact Susie at spattison@pelotonia.org.

How do I fundraise?

Pelotonia provides many great tools to help you reach your minimum fundraising commitment. When you register, you can create your own customized profile, which allows you to add pictures and tell others why you are riding. Pelotonia also provides a pre-written email, which includes a link to your profile. This email can be found under “Manage My Profile: Solicit Donors.” You can also customize this message and send it to all your contacts. Please note, Pelotonia does not track or save the emails you send out and cannot send you information about them later.

Please see our Fundraising Tips page under “Fundraising: Fundraising Tips” for more suggestions.

What is the fundraising deadline?

Riders, Virtual Riders, and Volunteers have until October 10, 2014 to raise funds for Pelotonia 14.

Can I use Pelotonia marketing materials for my personal fundraising efforts?

Yes, you are able to use Pelotonia’s logos for your personal fundraising efforts. Please send any final designs that use Pelotonia’s assets to jblaine@pelotonia.org for approval before publication or production. Please click here to access the Pelotonia 14 Asset Kit.

What is a High Roller?

Anyone who has maintained at least $4,000 in his/her fundraising account as of the fundraising deadline is a High Roller. If you want, you can also commit to be a High Roller. For more details, please see the High Roller page which is located under “Fundraising: High Rollers” on the website.

Riding Questions

What are the routes?

Please visit the Routes page under “The Ride: Route Specifics: Routes” for detailed route information. Any changes to the route will be updated in the spring.

When does the ride start?

All rides will begin on Saturday of Pelotonia weekend. 25, 50, 75, and 100-mile Riders will complete their routes on Saturday. 155 and 180-mile Riders will stay overnight at Kenyon College on Saturday and continue the second portion of their ride on Sunday of Pelotonia weekend.

Which route should I select?

We encourage you to register for a route that you are physically comfortable riding. Please know the 100, 155 and 180-mile routes will require significant training.

How do I change my route distance?

Up to but not later than 11:59 p.m. on Tuesday, July 8, 2014, you are able to change your route distance and minimum fundraising commitment on your profile page under “Manage My Registration: Edit Route or Registration Type.” After 11:59 p.m. on Tuesday July 8, 2014, you are not allowed to decrease your route and minimum fundraising commitment below the amount that you are committed to raise as of 11:59 p.m. on Tuesday, July 8, 2014.

For more information, please see the Fundraising and Participation Agreement on the Rider or Minor Rider Registration page or on your Rider profile under “Rider Agreements.”

How much training should I do?

We have provided training tips for each of the routes. Please visit the Training Tips page under “The Ride: Training Tips” for more details.

How far do we have to ride at once?

There will be a rest stop every 12 to 20 miles for water, food, mechanical and medical attention. Support vehicles will also patrol the route to provide assistance, if necessary.

What can I expect on the ride?

We’ve selected a very scenic route through northeast Ohio, keeping in mind that riders of all levels will be participating. For more specific information about each route, please visit the Routes page under “The Ride: Route Specifics: Routes.”

Do I have to follow rules of the road?

Yes, please visit the Safety page under “The Ride: Safety for a complete description of the rules of the road.

Is there a minimum age to ride in Pelotonia?

Yes, you must be at least 14 years of age to ride in Pelotonia. Riders who are 14 and 15 years old may register to ride the 25 or 50 mile routes only. Riders who are 16 years and older may register for any of the routes. To register as a Minor Rider, please visit the Minor Rider Registration page.

Can I ride a tandem bicycle in Pelotonia?

Yes, but each Rider on the tandem bicycle must register separately and each Rider must meet his/her own individual fundraising commitment for the route that is chosen. Under no circumstances may the fundraising commitment be divided among the Riders on the tandem bicycle.

Can I ride with my infant or child?

No, under no circumstances may you ride with an infant or child attached to your bicycle or any other riding apparatus at anytime during Pelotonia.

Can I allow someone else to ride in my place in Pelotonia?

No. Your registration as a Rider in Pelotonia is never transferable, even if you do not or cannot ride in Pelotonia for any reason whatsoever, including any illness or injury that may limit or preclude your participation. You are not permitted to grant another person the right to ride in Pelotonia in your place under any circumstances.

Donation Questions

How do I make a donation?

You can make a donation by credit card or check by visiting the donate page on our website.

How do I make a check donation?

To make a donation by check, select “check” from the “I will be paying by” line on the donation page. After submitting your donation, print the invoice that automatically appears on your screen. If you forget to print this invoice, simply print a copy of the Thank You email you will receive at the email address you provide, because it contains the same information.

Please mail your invoice and check made out to PELOTONIA to our check processing address. Please make sure you write the address exactly as it appears below:

Pelotonia
L-3454
Columbus, Ohio 43260-3454

Please note, the above address accepts USPS mail only.

What do I do if a donor hands me a check?

Please mail the check to our check processing address and make sure the address is written exactly as it appears above. Also, be sure that your Rider ID and name are included in the memo line, so that we may appropriately apply the donation to your ride. If the donor made the check out to your name, you are able to sign the check over to Pelotonia prior to mailing it in by writing “Pay to the order of Pelotonia” in the endorsement area on the back of the check along with your signature.

Why do you ask for so much donor information?

The data we collect is necessary to create accurate donor records and provide appropriate tax acknowledgement information. The information is not used for solicitation purposes. If you have any questions about the information that is being collected, please contact Pelotonia at pelotonia@pelotonia.org.

How does Pelotonia handle tax acknowledgement receipts for cash donations?

If you would like a tax acknowledgment receipt, it is always best to make a credit card or check donation. Pelotonia cannot issue tax acknowledgement receipts for cash donations that are not brought directly to the Pelotonia office by the actual donor. Please do not send cash through the mail.

If you are a donor who wants Pelotonia to issue an official tax acknowledgment receipt to you for a cash donation, you must bring the cash donation to the Pelotonia office yourself. Pelotonia cannot issue a tax acknowledgement receipt for a cash donation that is submitted to Pelotonia by someone other than the actual donor.

If you are a Rider who has received a cash donation, there are two options for applying the cash donation to your ride. In the first instance, you may keep the cash and make an online credit card donation to yourself for the same amount. Please note, however, that if you use this option, you will become the official donor and you will receive a tax acknowledgement receipt at the email address that you provide. Please do not substitute the cash donor’s name or address for your own when you make the credit card donation on your card. Alternatively, you may bring the cash donation to our office. In this scenario, Pelotonia still cannot issue a tax acknowledgement receipt to the cash donor who is not present, but you can pick up a blank cash donation receipt that you can provide to your donor to fill out for his/her own record keeping. Please note, Pelotonia will not complete this receipt form for you as it must be completed by the donor.

How do I find who donated to me in previous years?

To look up your previous year’s donors, you can log in to your profile using your email address and password. Scroll down to the bottom of your profile page and expand the section for the desired year’s “Pelotonia Donors.”

Why doesn’t the amount ‘I’ve raised’ equal the total donations listed on my profile page?

While every donation pledged to you is immediately reflected on your donation list on your profile page, a check donation can only be added to the amount that you’ve raised after the check has been received by the Pelotonia office.

To see which check donations have not yet been received by the Pelotonia office, log in to your profile page to view your donor list. Check donations which have not yet been received will show a red “NO” in the column title ‘Paid.’

What happens when donors don’t send the check donations they pledged?

You will want to make sure your donors send their checks. When logged in, you can see the “Paid” column on your donor list. If this appears with a red “NO” next to the donation, then that check has not yet been received. If some time passes and you don’t see a change, you might want to politely follow up with that donor and ask them if they remembered to send their donation. Please remember, you are still responsible for meeting your fundraising minimum. Any unpaid pledges will not count toward your fundraising.

If a donor never sends the check he pledged to the Pelotonia office, it will never be counted towards the amount you’ve raised. If you need that check donation to meet your minimum fundraising commitment, you must follow up with the donor to make sure he sends the check to the Pelotonia office by the fundraising deadline. Pelotonia does not contact individual donors on your behalf. You may want to remind your donors that Pelotonia does not send a separate invoice for check donations other than the invoices that are sent in the emails immediately after the check donations are pledged.

Can I change the recognition name on a donation?

If you would like to change the recognition name that appears on the Riders public profile page please send an email to pelotonia@pelotonia.org. Please include the following information: Rider name; donor name; date of the donation; desired recognition name.

Is my donation tax deductible and if so, when will I receive a tax receipt?

All donations are 100% tax deductible in the United States, unless the donor received goods and/or services in exchange for all or a portion of his/her donation, such as through an auction or other fundraiser. For foreign donors, please refer to your local tax laws to determine if your donation to Pelotonia is tax deductible.

All credit card donors will immediately receive a tax acknowledgement letter via email. All online check donors will receive a tax acknowledgement letter via email after the check is received by Pelotonia. Tax acknowledgement letters for check donations that were not previously pledged through the Pelotonia website will be sent to you by January 31st via regular U.S. mail if the total check donation(s) made by the donor equal $250 or more.

Is Pelotonia a 501(c)(3)?

Yes, Pelotonia is a 501(c)(3). If you would like more information about our Tax ID# or non-profit status, please email at pelotonia@pelotonia.org.

Does Pelotonia accept matching gift donations and if so, how do I apply?

Yes, Pelotonia accepts matching gifts. In order to apply for a matching gift, you will need to follow the process required by the individual company to which you are applying for the matching gift. Usually, the process will require you to start the process using an online portal or paper forms that can be obtained from an HR or charitable giving office. If you would like to check to see if a particular company has a matching gift program, please use the link in the response to the next FAQ.

How do I know if my company has a matching gift program?

Click here to determine whether a particular company has a matching gift program. Additional questions can be directed to The Ohio State University’s Matching Gift Coordinator at matchinggifts@osu.edu.

How do I identify Pelotonia as the entity to which a matching gift should be sent?

Matching gifts directed to Pelotonia must be processed through The Ohio State University Foundation. Because The Ohio State University Foundation processes all matching gifts directed to Pelotonia, you will not find Pelotonia listed as an entity to which a matching gift may be directed. Instead, you must direct the matching gift to The Ohio State University Foundation using the information set forth below:

The Ohio State University Foundation
PO Box 710811
Columbus, Ohio 43271-0811
Email: gifts@osu.edu
Phone: 614-292-2141
Fax: 614-221-6104
Tax ID: 31-1145986

How long will it take for a matching gift to be processed?

There are a number of communications that must take place between the company that is matching a gift and The Ohio State University Foundation before a matching gift check is actually issued and recorded at Pelotonia. Please understand that it will take at least six weeks for matching gift paperwork to be processed. The actual matching gift check will not be issued until that paperwork process is completed. Additionally, please be aware that each company controls the schedule on which it issues matching gift checks. Many companies issue matching gift checks on a quarterly basis, while others may issue matching gifts checks only on a semi-annual or even annual basis. Thus, it is very important for you to familiarize yourself with a company’s matching gift policy and procedures at the time you apply for the gift so that you understand when Pelotonia is likely to actually receive the matching gift on your behalf. Pelotonia does not have the ability to change a company’s matching gift process. Additional questions regarding matching gift processing can be directed to The Ohio State University’s Matching Gift Coordinator at matchinggifts@osu.edu.

What if Pelotonia does not receive a matching gift on my behalf before the fundraising deadline?

It is very important that you monitor your Rider profile page to determine whether a certain matching gift has been received and recorded by Pelotonia, especially if you have applied for the matching gift less than six weeks before the fundraising deadline. If you have applied for a matching gift that you will need to reach your minimum fundraising commitment, and you do not believe the matching gift will be received and recorded by Pelotonia before the fundraising deadline, you must contact Pelotonia at pelotonia@pelotonia.org to identify the matching gift as pending. Please provide as much information as possible about the pending matching gift in your email. If Pelotonia is able to confirm with The Ohio State University Foundation that the paperwork for the matching gift at issue is in process, Pelotonia will record the matching gift as a pending pledge just prior to the fundraising deadline so that your credit card will not be immediately charged for the amount of the matching gift that is pending. Please note, however, that if Pelotonia receives additional information indicating that the matching gift at issue will not be made or, if for any reason, Pelotonia does not ultimately receive the matching gift within a reasonable amount of time after the fundraising deadline has passed, you are still responsible for meeting your entire minimum fundraising commitment and your card will be charged to fulfill your commitment unless you contact Pelotonia to make other arrangements.

Can I link my Kroger Community Rewards to Pelotonia?

Yes, if you designate Pelotonia on your Kroger Community Rewards profile, a portion of what you spend at Kroger will be donated to Pelotonia at set intervals throughout the year. In order to continue donating your Kroger Community Rewards to Pelotonia, you will need to re-enroll in the program after April 1st each year, regardless of when you initially signed up. PLEASE NOTE, however, that due to a change in Kroger’s privacy policy, we are no longer able to automatically apply your Community Rewards to a specific participant. If you are interested in having your Community Rewards allocated to a participant, you will need to follow the following steps on a quarterly basis. If you do not follow these steps, your Community Rewards will still be allocated to Pelotonia; however, they will be allocated to our General Donation Fund. One month after the quarter is over, log into your Kroger profile and view your Account Settings page (https://customer.kroger.com/ProfileSummary.aspx). In the bottom-right corner, you will see the total Community Rewards you accumulated the previous quarter. Print this page (please make sure a date stamp prints on the page), write the Rider ID you would like the funds allocated to, and mail the print-out to the Pelotonia office at 351 W. Nationwide Blvd., Columbus, OH 43215. Below is the Community Rewards quarter schedule for your reference:

  • Q1: May 1 – July 31 (Print and mail to Pelotonia on or after September 1st)
  • Q2: August 1 – October 31 (Print and mail to Pelotonia on or after December 1st)
  • Q3: November 1 – January 31 (Print and mail to Pelotonia on or after March 1st)
  • Q4: February 1 – April 30 (Print and mail to Pelotonia on or after June 1st)

Can I make a stock donation?

Yes, you are able to make a stock donation to Pelotonia. The stock donation will actually be made to The Ohio State University Foundation and then routed to Pelotonia on your behalf. Click here for instructions on making a stock donation and to complete the Charitable Gift Form. For questions, please contact your personal broker or call Pelotonia at 614-221-6100 and select the option for Donation Questions.

Peloton Questions

What are Pelotons?

A Peloton is a great way for a group of five or more individuals to share their experience. The Peloton members can include Riders, Virtual Riders, or Volunteers. In addition to the individual member profile pages, a separate Peloton profile page allows you to highlight your Peloton roster and your motivation for riding. Peloton members can share donations made to the Peloton as a whole and/or can share funds raised by individual members. Funds may only be shared with fellow Peloton members.

How do I start my Peloton?

The person who chooses to be the Peloton Captain must log into his/her profile and click “Manage My Peloton: Create a Peloton” on the left side of the page. If you are an alumni Peloton, the Peloton Captain must click “Manage My Peloton: Reactivate My Peloton” to retain the history for prior years.

Please note, all Pelotons must have at least 5 members to start or reactivate the Peloton. The Peloton members can include Riders, Virtual Riders, or Volunteers. Once the Peloton has been created or reactivated, the Captain will have the ability to add members, post pictures, and share the Peloton’s story. For more information, please see the Peloton Guidelines.

How can Pelotons share funds?

There are two ways to share funds among Peloton members:

  • A Peloton’s general funds may be shared among individual Peloton Riders who still need additional funds to reach their minimum fundraising commitment.
  • An individual Peloton member’s funds in excess of his/her minimum fundraising commitment may be distributed to another Peloton Rider who still needs additional funds to reach his/her minimum fundraising commitment.

*All requests to share funds in either of these scenarios MUST be communicated to Pelotonia by the Peloton Captain within 7 days after the fundraising deadline.

*Peloton members cannot share funds in order to make an individual a High Roller. Also, if you have been or wish to be recognized as a High Roller, you can only share any funds exceeding your minimum fundraising commitment of $4,000.

Click here to read all of the guidelines.

Can I change the name of my Peloton?

Yes, the Peloton Captain can change the name of your Peloton by emailing Pelotonia at spattison@pelotonia.org with the current Peloton name and the new Peloton name.

How can I join a Peloton?

To request to join a Peloton, you must login to your personal profile page by clicking on the “Login/Search” button at the top right hand corner of our website. After clicking on that button, you will enter your email and password where it says “Login.” After logging in, you will click on “Manage My Peloton: Join a Peloton” on the left hand side of the page. Once on the new page, you will be able to select the Peloton that you wish to join in a drop down box. Your request will be submitted to the Peloton Captain for review. You are not a member of the Peloton until you have been accepted by the Captain. You will receive an email when your request has been accepted or denied. Please allow the Peloton Captain ample time to review your request. Please note, Peloton Captains must add all Peloton members by 11:59pm on the day of the Opening Ceremony.

Why can I be a member of only one Peloton?

Participants can be a member of only one Peloton because membership can involve sharing funds and funds may only be shared among Peloton members.

Volunteer Questions

Do Volunteers have a minimum fundraising commitment?

There is no fundraising requirement for Volunteers but fundraising is certainly encouraged. Just think, if every volunteer raises just $100, we can donate another $180,000 more toward life-saving cancer research. Volunteers can create a profile, share stories and use all of the same fundraising tools as Riders.

Where and when can I volunteer?

Pelotonia will host Volunteers at the Opening Ceremony on Friday and at every start, finish, and stop along the route on Saturday and Sunday. For more detailed locations, activities and shifts, check out the Volunteer Registration page or the Volunteer Activities descriptions page.

How do I confirm what Volunteer Activity I signed up for?

To review what Volunteer Activity you chose, select “Login/Search” from the upper right-hand corner of the website. Once logged in, select “Manage My Volunteer Activities” to see your selection(s).
How do I switch or delete my Volunteer Activity?
Click the “Login/Search” button in the top right-hand corner of the Pelotonia website. Once logged in, click “My Information: My Volunteer Activities” to edit or delete your selection.

Why won’t the site let me register as a Volunteer if I am already registered as a Rider?

The website recognizes each email address only one time. If you are a registered rider and would also like to register as a Volunteer, please create a Volunteer profile using a separate email address. Please make sure to check both email addresses frequently as important information will be communicated only by email.

What is the minimum age to volunteer?

You must be at least 14 years old to volunteer. To register as a Minor Volunteer, please visit the Minor Volunteer Registration page.

Can my children accompany me while I volunteer?

All Volunteers must be registered and the minimum age for Volunteers is 14 years old. Please refrain from bringing small children with you during your Volunteer Activity. If you would like to have your family join you at a start, rest stop or finish line, we encourage them to come and cheer on Riders but please arrange for another adult to monitor your children during your shift that you are able to focus on your your Volunteer responsibilities.

What should I wear when volunteering?

All Pelotonia Volunteers will receive a T-shirt upon arrival at their first shift. Please note that if you plan to volunteer for more than one activity or shift you will receive only one t-shirt. In addition to the supplied T-shirt, we suggest wearing lightweight fabrics, comfortable shoes and sunscreen. Please keep in mind that all activities are outdoors and volunteers will likely be on their feet for a majority of their selected shift(s).

What should I bring when volunteering?

Volunteers are welcome to bring sunscreen, water bottles, a small cooler or snacks, especially if you have any special dietary requirements.

How will I receive further details regarding my Volunteer shift?

Your Lead Volunteers for the Volunteer Activity or activities you chose will contact you with information prior to Pelotonia weekend. The earlier you register, the more often you are likely to hear from your Lead Volunteer. If you haven’t heard from your Lead Volunteer by July 19 or if you have a specific question for your Lead Volunteer, you will be able to find his/her contact information under “My Information: My Volunteer Activities” when you are logged into their contact information can be found under “My Volunteer Activities” when logged into your profile.

What is required of a Photography Volunteer?

There are no specific requirements to be a Photography Volunteer. However, we do ask that you supply your own camera or additional equipment. As we get closer to the event, your Lead Volunteer will contact you with further details. Your location will be decided between you and you’re your Lead Volunteer after you register as a Photography Volunteer. After Pelotonia weekend your Lead Volunteer will communicate all necessary information on how to upload photos taken during Pelotonia weekend.

*Please note: Only Volunteers who have registered through the Pelotonia website will be considered Pelotonia Volunteers and will receive details surrounding their Volunteer Activity.

Profile Questions/Making Changes

I’ve registered, but can’t figure out how to edit my profile.

To create and edit your profile you have registered, simply click “Login” at the top right corner of the website and enter the email address and password you created when you registered. This will bring you to the main page on your personal profile.

I’m having trouble uploading my picture. What is wrong?

Your picture cannot be larger than 250k, and must be either a JPEG or GIF format. To re-size an image, you can try this website: http://www.picresize.com/. If you have questions please email pelotonia@pelotonia.org.

Can I change which route I want to ride?

Up to but not later than 11:59 p.m. on Tuesday, July 8, 2014, you are able to change your route distance and minimum fundraising commitment on your profile page under “Manage My Registration: Edit Route or Registration Type.” After 11:59 p.m. on Tuesday July 8, 2014, you are not allowed to decrease your route and minimum fundraising commitment below the amount that you are committed to raise as of 11:59 p.m. on Tuesday, July 8, 2014.

For more information, please see the Fundraising and Participation Agreement on the Rider or Minor Rider Registration page or on your Rider profile under “Rider Agreements.”

How do I change my personal information or my log-in and password?

You can change this information by clicking “Login” at the top right corner of the website and entering the email address and password you created when you registered. After logging into your profile, you will go to “Manage My Profile: My Information.” Make sure to hit “Save” after making any changes. Please remember that when you change your email address, this changes your login email address as well. You cannot change your login email address and password until after you register as an alumni.